What Information we Collect
There are many places on this site where you can share your personal information with us.
Our site gives you the opportunity to register with us. Registration is required before certain site features can be used. Our registration forms request general contact information including your name, email address, and password. Your email address is also your site username.
For our internal purposes, we use this information to communicate with you and provide services to you, and to provide a more personalized experience on our site. For example, your registration allows you to access features of the site including an online store, concert information, promotions, etc. We use aggregate demographic and profile information about our audience in order to improve our service, for marketing purposes and/or for industry reporting purposes.
We are against spam and work hard to ensure that all communications we sent out are targeted to interested audiences that we have permission to contact.
We will occasionally send you further emails if additional entertainment or functionality is added to the site. We will never send you advertising or promotional offers unless you have asked for or opted-in to these communications.
Communications with Us
We have features where you can submit information to us (such as when contacting us with a question or feedback). We will retain your emails and other information you submit to us for our internal purposes, and to help us to serve you better.
Communications with Friends
We may offer features where you can send information to others, such as a ‘Tell A Friend' feature. We will use the contact information you enter for your friends to send the email.
Automatic Data Collection
Our web sites have features that automatically collect information from users to assist us in creating sites that honour our users' preferences and serve their needs.
For our internal purposes, we may gather information such as the date, time, browser type, navigation history, and IP address of all visitors to our site(s). We use this information for our internal security audit log, trend analysis, and system administration, and to gather broad demographic information about our user base for aggregate use.
With Whom Your Information is Shared
Other than as set forth in this policy, we do not share your personally identifiable information with other companies, apart from our suppliers and distributors involved in providing our service to you, and which agree to use it only for that purpose and to keep the information secure and confidential. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property.
We may share (provide and receive) aggregate information, which is not personally identifiable, with others. This information may include demographic data such as the gender and/or geographic location of groups of users, but it will not include personal information (such as your name or email address). We use aggregate demographic information about our audience in order to improve our service, for marketing purposes and/or industry reporting purposes.
Our sites may provide you the opportunity to choose to receive communications from us or from third parties at the point where we request information about you.
If a user's personally identifiable information changes, we endeavor to provide a way to correct or update that user's personal data. Please feel free to contact us if you have any questions regarding making changes to your data.
Data Collection from Children
We do not knowingly collect personal information from children under 13 without appropriate parental notice and consent. If you are under 13, please do not attempt to use this site or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us. We are committed to protecting children's privacy.
Security for all personally identifiable information is extremely important to us. We store your personal information securely, and use special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration or destruction.
We may provide links to other sites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.
If you have any questions or complaints about our privacy practices, please feel free to contact us at firstname.lastname@example.org or you can reach us by telephone at 604-940-3353.
Contac Services Inc.
Our postal address is
6600 Dennett Place
Delta BC V4G 1N4